Privacy Policy
Last updated 9 September 2026
This policy explains what personal information Donny DB4 (“we”, “us”), a sole proprietorship based in Québec, Canada, collects through donnydb4.com and how we handle it. We keep this deliberately minimal.
1. What this site does and does not collect
The website itself sets no cookies and runs no analytics, advertising or tracking of any kind. We do not build profiles of visitors.
We collect personal information only in three situations:
- Contact form. When you send us a message, we receive the name, email address and message content you provide. The form is delivered to us by email through FormSubmit (formsubmit.co), a third-party form-to-email service. We use this information only to reply to you and to keep a record of support requests.
- Purchases. Checkout is operated by Stripe, which acts as merchant of record. Stripe collects your email, billing details and location for payment and tax purposes, and processes your card. We never see or store your card number. We receive from Stripe a limited record of each sale (such as your email, country, amount and order reference) for support, accounting and tax records. Stripe’s handling of your data is covered by the Stripe Privacy Policy.
- Server logs. Our hosting provider, Hostinger, automatically records standard technical data for every request (such as IP address, browser and operating system, the page requested and the time). These logs are used only to operate and secure the site and are retained according to Hostinger’s own policies.
2. Why we use it and our legal basis
We use the information above to: deliver the Software and provide support; process payments and issue receipts; keep the accounting and tax records required by law; and protect the site against abuse. Depending on where you live, our legal basis is performance of a contract with you, our legitimate interest in running a small business securely, your consent (for the contact form), and compliance with legal obligations.
3. Who we share it with
We share personal information only with the service providers needed to run the site, namely Stripe (payments), FormSubmit (contact-form delivery) and Hostinger (hosting). We do not sell your personal information, and we do not share it for advertising or marketing by others.
4. International transfers
Stripe, FormSubmit and Hostinger may process data on servers outside Canada, including in the United States and the European Union. Where required, these transfers rely on the providers’ standard contractual protections.
5. How long we keep it
We keep contact-form correspondence for as long as needed to support you and, where it relates to a purchase, for the period we are required to retain business records (generally six years under Canadian tax rules). Sale records held for accounting and tax are kept for the same period. Server logs follow Hostinger’s retention schedule.
6. Your rights
You may ask us to access, correct or delete the personal information we hold about you, or to withdraw consent, by using the contact form. We will respond within the time required by applicable law. Residents of Québec (under Law 25), other Canadian provinces (under PIPEDA or provincial law), the EU/UK (GDPR) and California (CCPA/CPRA) have specific rights, which we will honour where they apply. You may also complain to your data-protection authority; in Québec this is the Commission d’accès à l’information.
7. Children
This site and the Software are not directed at children, and we do not knowingly collect information from anyone under 16.
8. Changes
We may update this policy. The current version is always the one on this page, with the date shown above.
9. Contact
Privacy questions or requests: use the contact form.
© 2026 Donny DB4